Job Description
Position Overview: As an Account Manager, you’ll play a critical role in building and maintaining strong client relationships, driving revenue growth, and ensuring client satisfaction. You’ll be responsible for identifying new business opportunities, managing existing client accounts, and collaborating with cross-functional teams to deliver exceptional solutions. You will also be tasked with meeting set targets and goals, and developing strategies to meet those goals.
Supervisory Responsibilities: - Oversee the Sales Development Team.
Duties/Responsibilities: - Build and nurture long-lasting relationships with current and potential customers in order to understand their needs and proactively address them;
- Achieving weekly/monthly targets as set out by the business;
- Serve as the primary point of contact for client inquiries and concerns;
- Conduct market research and analyze trends to identify and pursue new business opportunities within your assigned territory or industry;
- Take the warm/developed leads from the Sales Development Team and turn it into sales;
- Working to both maintain current client relationships and build new ones;
- Develop and execute sales strategies to achieve revenue targets and increase customer loyalty and retention;
- Prepare and deliver compelling sales presentations to potential clients and educate clients on the value and benefits of our products;
- Identify customer objections and handle them in a timely manner;
- Monitor account performance, track key metrics, and make data-driven decisions to optimize client accounts and adjust strategies as needed;
- Negotiate contracts with clients;
- Ensure compliance with company policies and procedures;
- Maintain accurate and up-to-date records of client interactions, sales activities, and revenue forecasts;
- Prepare regular reports and presentations for management and clients;
- Other duties may be assigned as needed by management.
Required Skills/Abilities: - Excellent Communicator with great interpersonal skills when meeting/speaking with customers;
- Ability to build and maintain relationships with current and potential clients;
- Strong Knowledge of sales techniques and strategies;
- Strong problem-solving and negotiation skills;
- Excellent management and organizational skills;
- Ability to work independently and as part of a team;
- Flexibility and adaptability to change;
- Proficiency in Microsoft Office Suite and other relevant software;
- Self-motivated and results-oriented.
Education and Experience: - Proven track record in sales and account management;
- Bachelor's degree in business, marketing, or related field (or equivalent experience);
- Experience as a sales development representative, with a track record of achieving sales quotas;
Physical Demands and Work Environment: - While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard;
- Specific vision abilities required by this job include close vision requirements due to computer work;
- Light to moderate lifting may be required;
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate;
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic);
- Ability to work in a confined area;
- Ability to sit at a computer terminal for an extended period;
- Some travel may be required.
Salary Range:
- $68,000 – $72,000 annually
Disclaimer: This Job Description is only a summary of the typical functions of the position or role, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additionally, responsibilities, tasks, and duties of the employee in this role might differ from those outlined in the Job Description and other duties may be assigned on a permanent or temporary basis based on business needs. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Job Tags
Permanent employment, Full time, Temporary work, Work at office, Local area,