Job Description

TSI is a rapidly growing management consulting firm based in the Chicago area. TSI’s core service offerings may be found here , but they generally involve assessing an organization's people, processes and technology recommending improvements and then helping to Implement those recommendations.

TSI has clients in a wide range of industries from Higher Education to Manufacturing and Distribution to Marketing and Advertising. The ability for our consultants to quickly learn and operate in a wide variety of environments and industries is key.

TSI is currently looking for a consultant who can serve as a hybrid Junior PM/Business Analyst. This role will be doing process analysis and requirement development, technology assessment, light project management, and support in other areas.

The purpose of this position is to be a versatile, effective, resource that can contribute in a number of areas. Often our consultants are faced with new, challenging and different scenarios in which they will be expected to learn, contribute, and adapt. This position will work directly with all levels of our client organizations, and will be expected to “roll up their sleeves” and work alongside our clients to meet our project objectives.

Exposure to process mapping and analysis, experience or background in system functional and technical requirement development, software selection and/or hands-on implementation, or mid to strong experience with software solutions in an educational setting are highly desired. Candidate should demonstrate the ability to evaluate, learn, and effectively use software programs, such as ERP, CRM, or other platforms on an as-needed basis.

Requirements

Bachelor’s degree required; preferably with a business, technology or analytical focus. Desire 3-5 years of experience but this may be subject to change depending on suitability of candidate and his/her knowledge, skills, abilities, or other characteristics. The key driver to whether a candidate will go far in the process is their match to the Transforming Solutions culture and values listed here .

We anticipate this position will be mostly virtual with a few exceptions. One will be an occasional visit to TSI's office so we can meet as a team, perhaps once or twice a year. The second will be to the degree that our clients need us onsite for key meetings, workshops and presentations. Our strong preference is a candidate that has the capacity to travel when needed.

Desired Skills and Capabilities

• Project Management
• Business Analysis
• Organizational Change Management or Organizational Development
• Software Vendor Evaluation (typically ERP and CRM)
• Process Analyst
• Systems Analyst
• Basic knowledge of technology architecture

As the above terms often can be interpreted differently, TSI consultants typically need the following:

• Process or Customer Experience, which includes the ability to
  • Define business and technology processes and customer experiences (CX)
  • Analyze processes and CX so that improvements can be identified
  • Define how processes and CX should function
• Analyze and define technology needs and requirements on behalf of our clients
• Verbally and in writing, communicate in a professional, succinct and logical manner
• Critical thinking/analytical skills
• A conceptual understanding of Business Process Flows
• Requirements development capability
• Research – general and specific to our projects’ needs
• Ability to accurately notate vibrant discussions to capture intricate details
• Ability to extract underlying value from ongoing organic discussion during TSI facilitated sessions
• Ability to work effectively in a team environment and with stakeholders in a variety of levels and units
• Problem solving – ability to troubleshoot, identify the root cause of, and develop and implement effective solutions to problems
• Adopt, refine, implement, and apply a methodology through incremental learning and project work
• Microsoft Office applications (Excel, PowerPoint, Project, Visio)
• Knowledge of Google applications
• Familiarity with Smartsheet, MS Project, or other Project Management applications

Other important, but less critical skills or capabilities include:

• Facilitation, Presentation, and Client Communication Skills
• Work flexibly in a variety of environments and locations
• Successfully interpret and apply direction
• Assist the development of new business in order to help TSI grow
• Develop consulting approaches to meet a client’s objectives
• Identify resources that can play a role on TSI’s engagements
• Possess knowledge of SDLC, Agile and process improvement methods/approaches

Benefits

TSI is a growth-oriented consulting firm. We want to hire confident, capable well-balanced professionals who seek to dive in and work with our clients. Rather than wait years for your chance to do meaningful work at a large firm, TSI gives qualified team members a chance to show your skills NOW.

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